Metroplex Mortgage Services: Large enough to serve you, small enough to care!

Metroplex mortgage services This team is absolutely amazing. They guided me and kept me informed every step of the way. The closing date came faster then expected. There is no words to express my gratitude for everything that they have done for me.

Metroplex Everyone at Metroplex was great!! They always kept in touch throughout the whole process and even after. They made buying a house for the first time so easy. I have and will keep referring Metroplex to my friends and family.

BEST TEAM EVER!!!!! I cannot say enough great things about working with Metroplex. Everyone who I dealt with was personable, helpful, and genuinely nice. From Sean to Elizabeth to David and everyone in between, I couldn’t have asked for a better team. And they are a team. If you... read moreI cannot say enough great things about working with Metroplex. Everyone who I dealt with was personable, helpful, and genuinely nice. From Sean to Elizabeth to David and everyone in between, I couldn’t have asked for a better team. And they are a team. If you leave a voice mail, you get a call back. If you leave a message, and the person on the phone cannot help you., you get a call back.
Throughout the process, I received helpful hints via email, in addition to positive reinforcements on the entire process. Each and every team member is dedicated to making sure that the borrower is kept informed every step of the way, and everyone involved celebrates the loan closing.
What a great company. Thank you all!!!! read less

Sean and his team Metroplex Delivered what they said they would. Got qualified in just a few weeks after first contact with Sean Stephens. After that I was assigned a team to work on my file, Elisabeth and her crew were on the ball and answered all my questions in a flash. Once we... read moreMetroplex Delivered what they said they would. Got qualified in just a few weeks after first contact with Sean Stephens. After that I was assigned a team to work on my file, Elisabeth and her crew were on the ball and answered all my questions in a flash. Once we found our home, it only took 30 days to close!!! Went super smooth and stress free. I will always recommend Metroplex!!! Thanks you guys, your the best! read less

Approved almost immediately. I had been turned down by my banks and credit unions but Sean Stephens got me onto an awesome rate and made it all easy to set up.

Elizabeth worked with me the entire time and was very easy to get along with not to mention knowledgeable and only an... read moreI had been turned down by my banks and credit unions but Sean Stephens got me onto an awesome rate and made it all easy to set up.

Elizabeth worked with me the entire time and was very easy to get along with not to mention knowledgeable and only an email or call away. read less

Everyone at Metroplex made this process easy. They would all keep in contact with me via phone and email, even after the purchase! They care and that is so appreciated when you are making a big decision. I thank Sean, Liz, Loni and Meredith for all their help with my... read moreEveryone at Metroplex made this process easy. They would all keep in contact with me via phone and email, even after the purchase! They care and that is so appreciated when you are making a big decision. I thank Sean, Liz, Loni and Meredith for all their help with my first home purchase. I have and will keep referring Metroplex to friends and family. Thanks from the Algate’s !!! read less

This company was so great. I cannot express my gratitude for Sean Stephens and Elizabeth. They worked with us every step of the way. They don't pressure you, they work on your timeline in order to get you the best loan for you. I had been working with ... read moreThis company was so great. I cannot express my gratitude for Sean Stephens and Elizabeth. They worked with us every step of the way. They don't pressure you, they work on your timeline in order to get you the best loan for you. I had been working with 2 order mortgage companies that kept giving me the run around and deferring out 3-6 months, had given up my apartment when promised a move-in in 30 days and was homeless. I began working with Metroplex in November 2020 and signed on my home in July 2021 (mostly me being picky). I can't say enough about this company and even though our loan is complete, they still follow up and keep in touch. The big man, Sean Stephens actually called himself and check on the process and making sure things got done. I am so grateful and will definitely use them again. read less

As first time home owners we couldn't have asked for anything better. They were very patient to explain things to me, even if they had to do it multiple times and really did all of the heavy lifting for us. Every step of the way we were in the know!... read moreAs first time home owners we couldn't have asked for anything better. They were very patient to explain things to me, even if they had to do it multiple times and really did all of the heavy lifting for us. Every step of the way we were in the know! I highly recommend them! read less

I will simply start with a thank you. It is because of Metroplex Mortgage working out the financing that my family and I even have the house that we are in. So thank you to Metroplex Mortgage and the entire team that helped. They were even able to lower my... read moreI will simply start with a thank you. It is because of Metroplex Mortgage working out the financing that my family and I even have the house that we are in. So thank you to Metroplex Mortgage and the entire team that helped. They were even able to lower my rate which was awesome!Now, as for my rating, I am giving five stars because they worked hard to make my situation the best possible.Our process to closing was filled with some trials and there were some hangups. And there was one error on the side of Metroplex. But the great thing is that they took responsibility for it and did their absolute best to make things right for us. It would have been easy for them to just blow us off and say, "Tough luck." But they did not do that. They were accommodating and always professional and pleasant. That's worth five stars in my book.And after closing, the man himself, Sean Stephens, called to check in on how things went. We had an honest and open conversation and he gave me a few more friendly tips. I don't think you will have many companies where the owner will call to check in. That's great to know that Sean cares enough about his clients to check in on them personally.So if you want a great team, that will work to get the job done, call Metroplex and work with Sean and his team. They will make sure to get it done and get it done right. Thanks Metroplex! read less

Great people!! Everyone was amazing, hard-working, and patient! I would definitely work with them again!